Affordable Dentures Complaints

Top 26 Complaints and Reviews about Affordable Dentures  December 30, 2012 – 02:51 pm
Cheap dentures

All I wanted was to find a place to have an upper denture made. I have dealt with denturists back home in Oregon and Washington State, so this was what I had searched for. Boy, was I sorry when I found a webpage for Affordable Dentures. Here is what happened.

I called the Affordable Denture number, from the internet, for Dr. Alexis (607-797-5400), and spoke with her receptionist. She stated that I could get a same- day denture with no problem, and that they are used to servicing people from long distances. When I asked to make an appointment, I was told it is on a first come, first serve basis and no appointment was necessary. As long as I arrive between 7:45 and 8:30, I would be seen.

I had to take the entire day off from work and drove from Middlebury Center to Dr. Chukym Alexis-Johnson DDS office in Vestal NY, arriving at 7:45 am. I was called back around 8:00 and picked my denture (premium), tooth color A1, and had my impressions taken and an X-ray. I was told I would be called back around 9:00 to look at my first initial denture (in wax). I was called back at approximately 10:30 and we had to adjust some of the front teeth, as they were too long. The denturist actually had to come out and look at what we were talking about, and also asked me not to bite down to hard as they were wax and it was moving the teeth. The initial wax mold then looked good, and I was told to be back at the office at 2:30 for my final fitting.

I returned to the office and waited until after 4:00 to be seen for my final fitting. The dental assistant had me try them on, and they did not fit right, there was also a lot of acrylic material on the actual teeth. She took the teeth back to the lab, and they cleaned some of the acrylic off the teeth, but not enough. She again took them back, and they removed more material from the teeth themselves. They still did not fit right, and I told the dentist. The dental assistant stated that the teeth are usually kind of loose in the back because they don't want too much material in the back. I told her this is not right, that I have worn dentures for over 20 years, and I know how they should fit. They are too loose. The dentist took the teeth to a counter and did a chair side reline. It took about 10 minutes for the material to set up, and she then took them and began to remove the excessive material. She herself found some acrylic on the teeth and had the denturist remove it. The denture fit much better. I left the office about 5:15 pm.

At approximately 10:45 am, while at my office, the left front tooth fell out of the denture. I had bitten down on a piece of chocolate (dove), and the tooth just came out. I called the dentist office, and she said that I would need to come in and that no appointment was necessary. I told her I was not sure when I could come as I would have to take time off work to do so, and she said this was fine.

I again took the day off from work and traveled an hour to the dentist's office. I spoke with the receptionist, who took the denture, and said to return at 3:00, and it should be done. I made the statement that "You mean I have to remain here all day just to have this fixed?" and she said, "Unfortunately yes!". I wasn't happy but again spent time having to eat out and wait around. At around 3:15, I called up to the window and given my denture back. The receptionist said wait as they usually call you back and make sure it's okay. She went and found the dentist, and they called me back. She made sure it fit. I again pointed out some acrylic down on the teeth which she had to remove. I also questioned that when my tooth fell out I cut my gum on the rough acrylic they had between the teeth. I questioned my concern to her that I am afraid that they have stuck the teeth in with a little acrylic between the teeth, and yet my old ones had a more defined gum line and had no acrylic between the teeth. She said she is not sure what I am talking about, and that a denture is made of acrylic. She stated that if they remove any more, the teeth will all fall out. I was made to feel I was being unreasonable, accepted the teeth, and left.

Source: www.consumeraffairs.com


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Affordable denture clinic in bakersfield

Does anyone have any experience- positive or negative about affordable denture clinic in bakersfield?
they are a franchise specializing in making dentures fast and affordable. i figure since this is what they do day in day out, it ought to be done well, but as with everything, depends upon the individual running the pracitice.
i've heard good things from others who have used AD in other states but can't find an opinion regarding the bakersfield office.
checked with bbb- no complaints logged.
thanks.

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